PRIVACY POLICY

Effective Date: June 16, 2026

Welcome to Genix Game.

At Genix Game, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our mobile applications, website, and related services.

By using Genix Game, you agree to the collection and use of information according to this Privacy Policy.

1. Information We Collect

Depending on how you use our services, we may collect the following information:

a) Account Information

• Username
• Email address
• Profile photo (if provided)
• User ID

b) Device Information

• Device model
• Operating system version
• Device language
• Device identifiers
• IP Address
• Mobile network information

c) Usage Information

We may collect:

• Game progress
• Achievement data
• In-game preferences
• Session duration
• Crash reports
• Performance logs

d) Advertising Information

If advertisements are displayed, third-party advertising partners may collect:

• Advertising ID
• Device identifiers
• Approximate location
• Ad interaction information

2. How We Use Information

We use collected information to:

• Provide and maintain our games
• Improve gameplay experience
• Save game progress
• Authenticate users
• Analyze performance and crashes
• Display advertisements
• Prevent fraud and abuse
• Improve security
• Provide customer support

3. Google Play Services

Our applications may use Google Play services including:

• Google Play Games
• Google Play Billing
• Google Analytics for Firebase
• Firebase Crashlytics
• Firebase Authentication
• Google AdMob

These services may collect information according to Google's Privacy Policy.

4. Advertising

Genix Game may display advertisements through third-party advertising providers such as:

• Google AdMob

5. Analytics and Crash Reporting

We use analytics services to understand:

• User engagement
• Feature popularity
• App performance
• Crash reports
• Error diagnostics

This helps us improve the quality and stability of our applications.

6. Permissions Used By Our App

Depending on app functionality, Genix Game may request permissions such as:

Internet Access

Used for:

• Online gameplay
• Synchronization
• Leaderboards
• Advertisements

Storage Access

Used for:

• Saving game data
• Loading user content

Notification Permission

Used to:

• Send game updates
• Event reminders
• Important announcements

Permissions are only used for their intended purposes.

7. Children's Privacy

Genix Game does not knowingly collect personal information from children under 13 years of age.

If we discover that a child has provided personal information without parental consent, we will promptly delete that information.

Parents may contact us regarding children's data.

8. Data Sharing

We do not sell users' personal information.

We may share information with:

• Google Play Services
• Firebase Services
• Advertising Partners
• Analytics Providers
• Legal authorities when required by law

All third parties are required to maintain reasonable security measures.

9. Data Retention

We retain information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is deleted or anonymized.

10. Data Security

We implement reasonable security measures including:

• Encrypted communication (HTTPS)
• Access controls
• Secure authentication
• Server security measures
• Monitoring against unauthorized access

However, no method of internet transmission is completely secure.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your information
• Restrict processing
• Withdraw consent
• Request data portability

You may contact us to exercise these rights.

Contact Information

Genix Game

Dhanmondi, Dhaka 1209

Bangladesh

Email: info@genixgame.com

Website:

Genix Game Official Website